--- title: "Incident Reporting Software for HR & WHS - workit" description: "Let staff log incidents in seconds, route them to the right people for investigation and track every step to resolution with custom forms." lang: en-AU json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "workit HR", "legalName": "workit HR", "alternateName": "workit", "url": "https://workit.com.au", "logo": "https://workit.com.au/favicon-512.png", "description": "Australia's all-in-one HR software - recruitment, onboarding, compliance, leave, performance and more for $5 per employee per month.", "address": { "@type": "PostalAddress", "streetAddress": "24 Clifton Street", "addressLocality": "Prahran", "addressRegion": "VIC", "postalCode": "3181", "addressCountry": "AU" }, "contactPoint": { "@type": "ContactPoint", "telephone": "+61-1300-867-682", "contactType": "sales", "email": "sales@workit.com.au", "areaServed": "AU", "availableLanguage": [ "English" ] } }, { "@context": "https://schema.org", "@type": "WebSite", "name": "workit HR", "alternateName": "workit", "url": "https://workit.com.au", "inLanguage": "en-AU", "publisher": { "@type": "Organization", "name": "workit HR" } }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is incident reporting software?", "acceptedAnswer": { "@type": "Answer", "text": "Incident reporting software gives staff a structured way to log workplace incidents - injuries, near misses, hazards, behavioural issues - and routes each incident report to the right people for investigation and resolution. workit incident reporting software sits inside the HRIS so every incident report stays connected to the employee record, not in a separate WHS or incident reporting system." } }, { "@type": "Question", "name": "Can we build our own incident reporting forms?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. workit incident reporting software uses the platform's custom form builder, so you can design incident reporting forms beyond the standard fields - different incident reporting forms for injury, near miss, behavioural, customer-related or industry-specific incidents - and have staff complete the right incident report for each scenario." } }, { "@type": "Question", "name": "Who can see and follow up incident reports?", "acceptedAnswer": { "@type": "Answer", "text": "Permissions in the incident reporting module are fully configurable. You decide who can view, follow up and investigate each incident reporting type - so sensitive incident reports only reach the right people, not the entire HR or management team." } }, { "@type": "Question", "name": "How does the incident reporting investigation workflow work?", "acceptedAnswer": { "@type": "Answer", "text": "Every incident report moves through a structured incident reporting workflow - lodgement, assignment, investigation, evidence capture and review - before a documented incident conclusion is reached. No incident report closes without a recorded outcome, and the full incident reporting trail stays on the record." } }, { "@type": "Question", "name": "Is the incident reporting module suitable for WHS reporting?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. workit incident reporting software supports the kinds of incident reporting workflows Australian businesses use for WHS - injury and near-miss incident reporting, structured investigation, corrective actions and audit-ready incident reporting history - particularly in healthcare, aged care, childcare, education and government settings." } }, { "@type": "Question", "name": "How does incident reporting connect to the rest of the HRIS?", "acceptedAnswer": { "@type": "Answer", "text": "Incident reports captured in the incident reporting module are tied to the employee record, so HR sees the full picture alongside contracts, policies, compliance and performance. No separate incident reporting spreadsheets, no separate WHS or incident reporting system, no parallel sources of truth." } }, { "@type": "Question", "name": "Is workit incident reporting built and supported in Australia?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. workit incident reporting is built in Australia and supported by a local Australian team, with practical knowledge of Australian WHS and incident reporting obligations." } }, { "@type": "Question", "name": "Is the incident reporting module included in workit's price?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. The incident reporting module is included in workit's standard $5 per employee per month price - incident reporting and every other workit HR module are bundled, with no per-module incident reporting fees." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://workit.com.au/" }, { "@type": "ListItem", "position": 2, "name": "Incident reporting", "item": "https://workit.com.au/incident-reporting" } ] } ] --- [![workit HR software](/__l5e/assets-v1/85c98654-48de-414e-b2d5-1813c070727b/workit-logo.webp)](/) Platform The Platform ### One platform for your entire HR workflow. workit is all-in-one HR software built for businesses to streamline recruitment, onboarding, compliance, and employee management. workit automates HR tasks so you can save time, stay compliant, and scale confidently. Modules [Recruitment ](/recruitment-software) Background Screening Soon [Onboarding ](/onboarding-software)[HR Core ](/hris-software)[Employment Variations ](/product/employment-personal-variations)[Compliance ](/compliance-management)[Rostering & Timesheets ](/rostering-software)[Performance Management ](/performance-reviews)[Learning Management ](/learning-management)[Policy Management ](/policy-management)[Leave ](/product/leave)[Self Serve Forms ](/product/self-serve-forms)[Incident Reporting ](/incident-reporting)[Offboarding ](/product/offboarding)[HR ServiceDesk ](/hr-service-desk-software) Platform-wide capabilities [Employee Self Service ](/self-service-portal)[Integrations ](/integrations)[Reporting ](/product/reporting)[AI ](/ai-hr-software) Ready to get started?[Book a demo](/contact) Solutions By industry ### HR software shaped around how your workforce operates. Industries [Agriculture ](/solutions/agriculture)[Construction ](/solutions/construction)[Education & Government ](/solutions/education-government)[Finance ](/solutions/finance)[Healthcare & aged care ](/solutions/healthcare-aged-care)[Hospitality ](/solutions/hospitality)[Mining ](/solutions/mining)[Not-for-profit ](/solutions/non-profit)[Recruitment & labour hire ](/solutions/recruitment-labour-hire)[Retail ](/solutions/retail)[Small Business ](/solutions/small-business) Ready to get started?[Book a demo](/contact) [Pricing](/pricing) Resources [Blog ](/blogs)[Compare HR software ](/compare)[Case studies ](/case-studies) Ready to get started?[Book a demo](/contact) About [About us ](/about-us)[Contact us ](/contact)[Become a partner ](/become-a-partner)[FAQs ](/#faqs) Ready to get started?[Book a demo](/contact) Job Seekers [Find your next job ](https://secure.workit.com.au/jobboard)[Free resume builder ](/resume-builder) [30-day trial](https://secure.workit.com.au/sign-up-company)[Book a demo](/contact)[Log in](https://secure.workit.com.au/) [Home](/)Incident reporting Incident Reporting # Incident reporting software that captures and resolves issues properly . Staff lodge incidents in a few clicks, the right people are notified, investigations follow a structured workflow - and every outcome is recorded with a full audit trail. [Book a demo](/contact)[Start a 30-day trial No credit card required ](https://secure.workit.com.au/sign-up-company) Incident investigation Workplace incident #1048 ### Near miss · Loading area Restricted Lodged Assigned 3 Investigating 4 Resolution Investigation notes Forklift path obstructed by an unmarked delivery pallet. No injury recorded. 2 photos 1 witness Investigator PS Priya Shah Health & Safety Next review · Tomorrow Corrective actions 2 of 3 completed Illustrative product preview The incident problem ## Email threads and paper forms aren't an audit trail. When something goes wrong at work, the worst place for it to live is an inbox. Incidents get half-reported, follow-ups stall, evidence goes missing - and when regulators or insurers ask for the record, no one can find it. workit replaces the chaos with a single, structured workflow. Lodgement, routing, investigation, conclusion and follow-up - all on the same record, all tied to the right people, all audit-ready by default. Everything inside the module ## From lodgement to conclusion - one workflow. Structured forms, controlled access, defined workflows and a full history on every incident - built into the HRIS your team already uses. ### Simple incident lodgement Staff lodge incidents in a few clicks from any device - capturing what happened, where, when and who was involved without wrestling with paperwork. ### Custom incident forms Use workit's built-in custom form builder to capture exactly the fields your business needs - beyond the standard set - so every incident type has its own structured record. ### Permissions & routing controls Define who can view, follow up and investigate each incident type. Sensitive matters reach the right people only - not the whole HR team. ### Built-in investigation workflow Each incident moves through a structured investigation flow - assignment, evidence, witness notes and review - before a documented conclusion is reached. ### Evidence, notes & attachments Investigators capture statements, upload supporting documents and record actions taken - all stored together against the incident record. ### Documented conclusions Every incident closes with a structured conclusion and outcome - corrective actions, follow-ups and sign-off - so resolutions don't live in someone's inbox. ### Complete audit trail Every change, comment and status update is timestamped against the incident and the employee record - ready for regulators, insurers and internal reviews. ### Trends & reporting See incidents by type, site, team or time period. Spot patterns early and prove improvement to leadership and external stakeholders. ### One employee record Incidents sit alongside contracts, policies, compliance and performance data - giving HR the full picture instead of a separate WHS silo. Connected by design ## Incidents on the same record as everything else. Because incident reporting lives inside workit, every report sits next to the employee's contract, policy acknowledgements, compliance evidence and performance history - giving HR the context it needs to respond properly. [See compliance](/compliance-management)[See policy management](/policy-management) - Custom forms for every incident type - Permissions and routing for sensitive matters - Structured investigation workflow - Documented conclusions and corrective actions - Full audit history on every record 0 Incidents lost in email threads Live Status visibility from lodgement to closure 100% Audit-ready evidence and history ### Structured by default A defined workflow from lodgement to conclusion means nothing closes without a recorded outcome - and nothing falls through the cracks. ### Audit-ready, by design Timestamped trail of every change, comment and document on every incident - the evidence regulators and insurers expect. ### Built for Australian workplaces Designed around the way Australian businesses handle WHS, behavioural and compliance incidents - especially in regulated industries. Feature list ## Incident Reporting features Every feature below is included in your workit subscription - no per-module upgrades, no hidden costs. Feature What it does Included Self-service reportingEmployees lodge incidents and complaints Employees lodge incidents and complaints Follow-up routingSend each incident to a nominated person Send each incident to a nominated person Approved follow-up usersRestrict who incidents can be sent to Restrict who incidents can be sent to Dashboard & email alertsNotify the follow-up person automatically Notify the follow-up person automatically Investigation workflowMove from report to resolution Move from report to resolution Configurable categoriesEditable incident and complaint types Editable incident and complaint types Custom incident formsCapture extra detail per category Capture extra detail per category Impacted-employee linkingAssociate affected staff Associate affected staff Notes & attachmentsAdd context and evidence Add context and evidence Permission-based visibilityControl who sees what Control who sees what Profile & report surfacingRecords appear on profiles and in reports Records appear on profiles and in reports WHS-suitableFit for workplace health and safety reporting Fit for workplace health and safety reporting FAQ ## Incident reporting software, answered. #### What is incident reporting software? + Incident reporting software gives staff a structured way to log workplace incidents - injuries, near misses, hazards, behavioural issues - and routes each incident report to the right people for investigation and resolution. workit incident reporting software sits inside the HRIS so every incident report stays connected to the employee record, not in a separate WHS or incident reporting system. #### Can we build our own incident reporting forms? + Yes. workit incident reporting software uses the platform's custom form builder, so you can design incident reporting forms beyond the standard fields - different incident reporting forms for injury, near miss, behavioural, customer-related or industry-specific incidents - and have staff complete the right incident report for each scenario. #### Who can see and follow up incident reports? + Permissions in the incident reporting module are fully configurable. You decide who can view, follow up and investigate each incident reporting type - so sensitive incident reports only reach the right people, not the entire HR or management team. #### How does the incident reporting investigation workflow work? + Every incident report moves through a structured incident reporting workflow - lodgement, assignment, investigation, evidence capture and review - before a documented incident conclusion is reached. No incident report closes without a recorded outcome, and the full incident reporting trail stays on the record. #### Is the incident reporting module suitable for WHS reporting? + Yes. workit incident reporting software supports the kinds of incident reporting workflows Australian businesses use for WHS - injury and near-miss incident reporting, structured investigation, corrective actions and audit-ready incident reporting history - particularly in healthcare, aged care, childcare, education and government settings. #### How does incident reporting connect to the rest of the HRIS? + Incident reports captured in the incident reporting module are tied to the employee record, so HR sees the full picture alongside contracts, policies, compliance and performance. No separate incident reporting spreadsheets, no separate WHS or incident reporting system, no parallel sources of truth. #### Is workit incident reporting built and supported in Australia? + Yes. workit incident reporting is built in Australia and supported by a local Australian team, with practical knowledge of Australian WHS and incident reporting obligations. #### Is the incident reporting module included in workit's price? + Yes. The incident reporting module is included in workit's standard $5 per employee per month price - incident reporting and every other workit HR module are bundled, with no per-module incident reporting fees. ## Ready to take incident reporting off email? See workit's incident reporting module - and the rest of the platform - in a 20-minute walkthrough with our Australian team. [Book a demo](/contact) Keep reading ## Related guides, comparisons and customer stories [ ### How to choose HR software in Australia A practical buyer guide. Read more ](/blogs/buyer-guide-choosing-hr-software-australia)[ ### Compare HR software workit against the platforms you're shortlisting. Read more ](/compare)[ ### Customer case studies How Australian teams run HR on workit. Read more ](/case-studies) Platform - [Recruitment](/recruitment-software) - Background Screening Coming soon - [Onboarding](/onboarding-software) - [HR Core](/hris-software) - [Employment Variations](/product/employment-personal-variations) - [Compliance](/compliance-management) - [Rostering & Timesheets ](/rostering-software) - [Performance Management](/performance-reviews) - [Learning Management](/learning-management) - [Policy Management](/policy-management) - [Leave](/product/leave) - [Self Serve Forms](/product/self-serve-forms) - [Incident Reporting](/incident-reporting) - [Offboarding](/product/offboarding) - [HR ServiceDesk](/hr-service-desk-software) Capabilities - [Employee Self Service](/self-service-portal) - [Integrations](/integrations) - [Reporting](/product/reporting) - [AI](/ai-hr-software) Solutions by need - [Small business HR](/solutions/small-business-hr) - [Employee onboarding](/solutions/employee-onboarding) - [HR compliance](/solutions/hr-compliance) - [Performance management](/solutions/performance-management) Solutions by industry - [Agriculture](/solutions/agriculture) - [Construction](/solutions/construction) - [Education & Government](/solutions/education-government) - [Finance](/solutions/finance) - [Healthcare & aged care](/solutions/healthcare-aged-care) - [Hospitality](/solutions/hospitality) - [Mining](/solutions/mining) - [Not-for-profit](/solutions/non-profit) - [Recruitment & labour hire](/solutions/recruitment-labour-hire) - [Retail](/solutions/retail) - [Small Business](/solutions/small-business) Compare - [vs Employment Hero](/compare/employment-hero) - [vs ELMO Software](/compare/elmo-software) - [vs BambooHR](/compare/bamboohr) - [vs HiBob](/compare/hi-bob) - [vs Sentrient](/compare/sentrient) - [vs Rippling](/compare/rippling) - [vs BrightHR](/compare/brighthr) - [vs EnableHR](/compare/enablehr) - [vs Martian Logic](/compare/martian-logic) - [vs Humanforce](/compare/humanforce) Resources - [Blog](/blogs) - [Compare HR software](/compare) - [Case studies](/case-studies) - [Pricing](/pricing) - [FAQs](/#faqs) Company - [About us](/about-us) - [Contact us](/contact) - [Become a partner](/become-a-partner) - [Log in](https://secure.workit.com.au/) Case studies - [Hart Services](/case-studies/hart-services) - [Beveridge Williams](/case-studies/beveridge-williams) - [COTA Victoria](/case-studies/cota-victoria) - [Dreamscape Kids Entertainment](/case-studies/dreamscape-kids-entertainment) Guides - [How much does HR software cost in Australia?](/blogs/how-much-does-hr-software-cost-australia-2026) - [How to choose HR software in Australia](/blogs/buyer-guide-choosing-hr-software-australia) - [HR software feature checklist: 15 must-haves](/blogs/human-resource-software-feature-checklist-15-must-haves) - [11 signs you've outgrown spreadsheets](/blogs/11-signs-business-outgrown-spreadsheets-needs-hr-software) [![workit HR software](/__l5e/assets-v1/85c98654-48de-414e-b2d5-1813c070727b/workit-logo.webp)](/) Powerful, cost effective all-in-one HR software - built for Australian teams. 24 Clifton Street, Prahran, 3181, Victoria, Australia [1300 867 682](tel:1300867682) [Follow workit on LinkedIn ](https://www.linkedin.com/company/workithcm/posts/?feedView=all)[Follow workit on Facebook ](https://www.facebook.com/workit.hr.aus)[Follow workit on YouTube ](https://www.youtube.com/channel/UC5Mjs_v7qo0CJCIawtV55aw) [Book a demo](/contact) © 2026 workit. 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