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Not-for-profit

Empowering a Mission-Driven Workforce with Connected HR

Client: Council on the Ageing Victoria

Council on the Ageing Victoria logo

Key Outcomes

  • Centralised HR operations within a single, integrated platform
  • Streamlined recruitment, onboarding, and employee lifecycle processes
  • Automated key workflows to improve efficiency and consistency
  • Enhanced employee experience through self-service functionality
  • Improved visibility and governance across HR activities

Client overview

About Council on the Ageing Victoria

Council on the Ageing Victoria is the leading not-for-profit organisation representing the interests and rights of people aged 50+ in Victoria. Celebrating 75 years of service in 2026, the organisation continues to champion opportunities for, and protect the rights of, older Victorians. As the organisation continued to grow and evolve, it sought a modern HR platform that could support its people strategy with connected, efficient, and scalable processes.

The opportunity

Why Council on the Ageing Victoria chose workit

Council on the Ageing Victoria was looking to enhance its HR operations with a solution that could bring recruitment, onboarding, employee management, and workforce processes together in one centralised platform.

Key focus areas

  • Deliver a more seamless onboarding experience for new employees
  • Create a single source of truth for employee information
  • Streamline HR workflows across the employee lifecycle
  • Improve visibility into HR processes and workforce data
  • Support employees with intuitive self-service capabilities

The workit solution

A centralised HR platform

workit partnered with Council on the Ageing Victoria to implement a comprehensive HR platform that supports the complete employee lifecycle through connected workflows and automation.

Recruitment management

Tracking candidates, streamlining approvals, and centralising hiring data.

Onboarding workflows

Automating document collection, approvals, and training assignments.

Employee lifecycle management

Managing promotions, transfers, and offboarding efficiently.

Role-based access controls and audit trails

Ensuring compliance and data security.

These features allowed the HR team to standardise, automate, and centralise HR operations, while maintaining visibility and governance across all processes.

The impact

Results across HR operations

With workit in place, Council on the Ageing Victoria now benefits from a modern, connected HR platform that simplifies workforce management and supports continued organisational growth.

  • A centralised system for managing employee information and HR processes
  • More efficient workflows through automation of routine HR activities
  • Greater consistency across recruitment, onboarding, performance, and employee management
  • Improved visibility into HR operations through standardised workflows and reporting
  • Enhanced employee engagement with easy-to-use self-service functionality
  • A scalable platform that continues to support the organisation as its workforce evolves

By bringing core HR processes together into a single solution, workit has enabled the organisation to spend less time managing administration and more time supporting its people.

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